Freight Delivery Service Plans Construction

For many authorities, large and small changing the travel behaviour of the commuting public is not the whole story; often freight and service vehicles represent a significant proportion of the traffic.

Monitoring delivery, collection and service visits to a site has long been difficult, our new Delivery and Service Plan (DSP) module has been designed to address the following points:

• The need to quantify delivery, servicing and freight movements to larger employers.
• The issue of delivery impacts along strategic transport corridors.
• The ability to monitor multiple small sites clustered along corridors.
• The ability to monitor hotels/guest houses and other tourist related facilities.
• The issue of high impact businesses have small numbers of staff but generate significant levels of freight and servicing traffic.
• Stimulate engagement with SME’s by offering a tool kit which records freight and service issues and needs.

Module Overview
The data collection and monitoring process is triggered by the local authority through iTRACE.
Once a site has been created an audit and survey can be requested. A web portal is created automatically to allow access to the tool kit from the site.

The data collection process has the following elements:

• Freight and DSP Site Audit – questions about the site.
• Daily Diary – a record of the details of all delivery, collection and service visits to the site.
• Operator Survey – online questionnaire for the operators.
• Reports/ data export – online reports and CSV formatted data exports.
• Action Plan – an online version of the action plan commonly used with travel plans, maintained by the site, visible to the local authority.